Remote Banking Solutions

Taking decisions in real time, reaping the benefits in terms of speed and efficiency are one of the reasons why financial institutions are communicating in video more and more frequently for daily meetings and activities.
So the technology and services provided by Aethra represent for the banks a competitive advantage of enormous strategic value. The main banks, building societies, financial institutions and insurance companies have already been using video communication systems for some time to deal with daily realities. In fact, it is possible to “meet” with many important banks and financial institutions, via a simple video communication call.

APPLICATIONS
Remote training represents one of the most interesting applications of video communication within the banking world. Training is revealed as a strategic instrument to encourage and improve performance in short periods and therefore to progressively reaffirm the role of banking institutes in the market.
Moreover, using the infrastructure created for the distance training of internal personnel, some organisations have activated a real time consulting service for clients with good returns both in terms of efficiency and image.
Additional video communication services offered by Aethra enable the client to access professionals at his own bank for advice and information about the financial products market. This not only improves the relationship between the bank and the client but also provides specialist assistance in real time.

ADVANTAGES
Video communication integrated with remote banking is another important application for the banking sector. Clients are able to carry out ordinary banking operations and obtain specialist support from their home or office, and audio, video and data technology make it possible to be in direct contact with the person desired, improving the efficiency of customer support management services.